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Privacy Policy

The website is owned by CyberX, LDA, which controls your personal data and  determines the purposes and means of handling them. We have adopted this Privacy Policy, which determines how we process information collected by, which also provides the reasons why we must collect certain personal data about you. Therefore, you should read this Privacy Policy before using the website.  We take care of your personal data and are committed to guaranteeing its confidentiality and security.

This Policy is intended to inform Customers/Users of the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at all times, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 ("RGPD") and Law No. 58/2019, of August 8, 2019.

What does this personal data protection policy cover?

This Personal Data Protection Policy applies exclusively to the collection and processing of personal data for which CyberX is responsible for the respective treatment, within the scope of the services and products made available to its Clients/Users, whether in Portugal or abroad, and in all situations where personal data is processed by CyberX, namely, through social intervention and development support actions.

CyberX's websites may include links to access other websites that are unrelated to CyberX. The provision of such links is made in good faith, and CyberX cannot be held responsible for the collection and processing of personal data carried out through these websites, nor does CyberX assume any responsibility for such websites, namely as to their accuracy, credibility and functionalities available in them.

What is personal data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A natural person who can be identified, directly or indirectly, is considered to be identifiable, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic identity, mental, economic, cultural or social.

Personal Information We Collect:

When you visit, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which sites or search terms directed you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”. In addition, we may collect the personal data you provide us through the forms (including, but not limited to, Name, Email, Surname, Address, Payment Information, etc.) present on our websites.

Why do we process your data?

Our main priority is the security of customer data and as such we can only process minimal user data, only what is absolutely necessary to get in touch with the customer. The information collected automatically is used only to identify potential cases of abuse and to establish statistical information about website usage. Such statistical information is not aggregated in any way that identifies any specific user of the system.


You can visit the site without telling us who you are or revealing any information by which someone might identify you as a specific, identifiable individual. If, however, you wish to use some of the site's features, or wish to receive our newsletter or provide other details by filling out a form, you can provide us with personal data such as your email, name, surname, city of residence, organization, number phone, among others. You may choose not to provide us with your personal information, but you may not be able to take advantage of some of the features on the site. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are not sure what information is mandatory can contact us at

Your Rights as a Personal Data Holder under the RGPD:

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to delete.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision making and profiling.

If you wish to exercise this right, please contact us using the contact information below.

If such requests are manifestly unfounded or excessive, namely due to their repetitive nature, CyberX may:

  • require the respective holder of personal data to pay a reasonable fee taking into account the administrative costs of providing the information or communication, or taking the requested measures; or

  • refuse to comply with the request.

In addition, if you are a European resident, please note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information may be transferred outside Europe, including Canada and the United States.

Preservation of Personal Data:

CyberX will retain your personal data for as long as necessary for the relevant activity, that is, for as long as necessary to provide you with the services (and without prejudice to any legal obligation that requires the retention of strictly necessary personal data beyond those retention periods).


If you want to change your personal data or request that they no longer be processed by CyberX, you can contact us via the following email:

Links to other sites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for other third-party websites or privacy practices. We encourage you to be aware when leaving our site and read the privacy statements of each site that may collect personal information.

Transfer of Personal Data to Third Parties:

The provision of information or services by CyberX to its readers and users through CyberX's websites may imply the use of subcontracted third party services involving the processing of your personal data, including entities established outside the European Union or the Economic Area European Union, which may imply access by these third parties to your personal data.

In these circumstances and when necessary, CyberX will only use subcontracted entities that present sufficient guarantees to carry out the appropriate technical and organizing measures so that the processing in question complies with the requirements of the applicable personal data protection legislation with the level of security appropriate to the risk and sensitivity of the personal data in question and such guarantees and obligations of the subcontractor will be established by contract signed for this purpose between CyberX and each of these third parties.

In the context of the provision of services provided by CyberX that are subject to payment by the reader or user, and if the reader or user chooses a payment system that involves third parties (Visa, Mastercard and Paypal), the data will be provided to said entities strictly necessary for the purpose of validating and making the chosen payment method.

Transfer of Personal Data to Third Countries or International Organizations:

CyberX may have to transfer personal data collected to a third country outside the European Union (“EU”) and not included in the list of countries that the EU has already considered to meet adequate levels of personal data protection. In such cases, CyberX will ensure that such transfers of personal data are carried out in strict compliance with the applicable legal standards for the protection of personal data, namely, those arising from the General Regulation on the Protection of Personal Data (“RGPD”).

Information security:

We protect the information you provide to us on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. We maintain administrative and technical safeguards  to protect against unauthorized access, use, modification and disclosure of personal data under your control and custody. Under the 128-bit SSL (Security Sockets Layer) protocol, which protects the transmission of all sensitive data over the Internet, all information is treated with maximum security. Whenever information relating to personal data that appears to be particularly sensitive is collected or used, the data will be encrypted using the SSL protocol. However, no data transmission over the Internet or wireless network can be guaranteed.

It is the sole responsibility of users of CyberX websites to keep their access codes confidential, not share them with third parties and, in the particular case of devices used to access CyberX websites, keep them in safe conditions of use, following the security practices recommended by manufacturers and/or operators, namely installing and updating the necessary security applications including, among others, anti-virus applications.

Security Incident Management:

CyberX has available an incident management mechanism related to data protection, privacy and information security.


CyberX makes every effort to maintain and apply the most appropriate threat detection technologies that allow it to identify and respond to security or privacy incidents (and any breaches of personal data under the RGPD) without undue delay.

Data Protection Officer:

The data protection officer plays an important role in the processing of personal data, ensuring, among other things, that data processing complies with current legislation, verifying compliance with this Personal Data Protection Policy and defining clear rules processing personal data, ensuring that all those who entrust you with the processing of your personal data are aware of how CyberX handles them and what rights they have in this matter.

Thus, holders of personal data, if they so wish, may send a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using the following contact:

Legal Disclosure:

We will disclose all information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or security of others, investigate fraud, or respond to a government request.

CyberX will not sell, rent, share or offer the personal data provided by its users, except under the terms of the applicable personal data protection legislation and in the situations provided for in this Privacy Policy.

Changes to the Privacy Policy:

This Policy may be updated from time to time, so you are advised to consult this Policy whenever you provide personal data to CyberX.

If you do not agree with any changes made to this Policy, we ask that you do not continue to use CyberX websites to send or otherwise submit your personal data to CyberX.

In the event that relevant changes are made to the Terms and Conditions of use of CyberX's websites or to this Policy, in particular changes that affect the purposes for which CyberX handles personal data, it may promote a specific communication to publicize the occurrence of such changes, using, for this purpose, one or more communication channels that it has with website users.

Contact information:

If you want to get in touch with us to understand more about this Policy or if you want to talk about any matter related to individual rights and your personal information, you can send an email to .

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